Effective Oct 8th, 2018
Last revised Aug 30, 2018.
- Readability and Transparency: We’ve worked hard to provide clarity, in simple language, around the personal information we collect from our customers and potential customers, why we collect this information and how we use it.
- Control over your data: We’ve outlined how you can correct the information we have if it’s incorrect and your choices regarding this information.
Issues, Concerns, or Requests
Call us at +1 (800) 233-1819 or email firstname.lastname@example.org; or write us at:
Lindamood-Bell Learning Processes
Attn: Privacy Matters Team
416 Higuera Street
San Luis Obispo, CA 93401
United States of America
How does Lindamood-Bell use my information?
Does Lindamood-Bell share my information with third parties other than Gander?
We contract with service providers to maintain and manage our client information in order to fulfill contractual obligations and to communicate with our current, past, and prospective customers. We carefully choose service providers that we use to store and process your information including, but not limited to, Amazon (AWS), Google (G Suite), Salesforce.com, and Microsoft (MSSQL). We do not authorize any of these service providers to make any other use of your information. We do, upon request, share information about our assessment and/or instructional results with other professionals with whom you collaborate with and have an existing, trusted relationship. This is done only if you sign a Release of Records indicating the specific information you would like us to share and with whom you would like it shared. Lindamood-Bell reserves the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests, and rights of Lindamood-Bell, its affiliates, and others.
How do I OPT OUT of receiving promotional communications?
We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us, or if you do not want us to use your information to enhance your online experience, you may OPT OUT of receiving our promotional communications by simply following the Unsubscribe or Preference Center link at the bottom of an email. We will maintain your information in our “do not contact” list to ensure that we can honor your request. Please note that it may take up to 30 days to process your opt out request, during which time you may continue to receive communications from Lindamood-Bell and/or Gander.
How do I access my information? How do I change or delete my information?
You may ask us to update your personal information by calling or writing to us, using the contact information above. You may ask us to provide you a copy of the information we have collected about you if collected on the basis of consent and if it is reasonable for us to comply with and satisfy your request.
How does Lindamood-Bell protect children’s privacy online?
Lindamood-Bell is concerned about the safety of children when they use the Internet and our site. Children (persons under the age of 18) are not eligible to use our site unsupervised, and we ask that children do not submit any personal information to us. If you are under the age of 18, you may only use our site in conjunction and under the supervision of your parents or guardians. We will never knowingly request personally identifiable information directly from anyone under the age of 18.
How does Lindamood-Bell protect and use client information?
We are committed to protecting the security and integrity of our client information, and we use procedures and technology designed for this purpose. For example:
- We limit employee access to client information to those who have a business reason to know this information.
- We maintain policies and procedures covering the physical security of workplaces and records.
- We use technological means (such as backup files, virus detection software, firewalls, and other computer software and hardware) to protect against unauthorized access or alterations to client data.
Is my information secure?
We believe your data must be protected against loss and unauthorized access. We use procedural and technical safeguards including encryption, firewalls, and secured communication protocols to protect your personal information against loss, theft, and unauthorized access and disclosure. While we employ many different security techniques to protect such data from unauthorized access by users, inside and outside the company, perfect security does not exist on the Internet.
What about links to other websites and services?
Lindamood-Bell’s website may contain links to other sites. Lindamood-Bell does not control the privacy policies or practices of these websites. You should review those policies before providing any personal information. Lindamood-Bell is not responsible for the content or practices of any linked websites, and we provide these links solely for the convenience and information of our visitors.
In the unfortunate event we become aware of any unauthorized access or use of personal information stored by us as a result of actions taken by Lindamood-Bell or any outside party, we will report this to the appropriate authorities, as required by law. We have an incident response plan that is always followed and might result in the direct notification to any individual whose personal information is involved in the incident. The exact steps taken to report and notify of any such event are always guided by paid, third party, legal services.If you become aware of any unauthorized use or access of your personal information as a result of Lindamood-Bell data practices, please notify us immediately using any of the methods of communication near the top of this policy.
Governing law; limitation of damages.